I've spent three decades listening, observing and staying curious about human behaviour within and outside of the workplace.

What I see

When I walk into a business, I'm not looking at spreadsheets first. I'm listening to and observing the room. Who speaks up? Who stays quiet? What's being said, and what's not being said?

Often consultants show up with pre determined templates and corporate solutions. Another spreadsheet, another meeting structure, another process document. Don’t get me wrong, these things have a place and are highly valuable but sometimes the team doesn't need another spreadsheet. Sometimes they don't need another meeting. Sometimes what they actually need is someone to sit down and simply listen.

How I work

I like to observe and I listen a lot. It’s not in my nature to rush to find answers or offer quick fixes to solutions that aren’t sustainable. I take my time to get to know the people, not just their roles but who they actually are and what they need.

When I do offer advice, it's intentional and thoughtful. I don't go along with the crowd to please the majority and I don't hand you what worked for someone else's business. I help you find what will work for yours.

What matters to me when I'm working with you

It's one thing to say you want to improve your workplace. It's another thing entirely to actually do the work required to make it happen. I believe in taking intentional steps towards change that feels aligned to the needs of your business and the teams capacity.

I'll be honest with you about what I see, what I think will work and what won't. I believe that transparency matters and is vital for lasting change.

Kindness matters too. Not the hand-holding kind but the kind that means I care about you and your business. I'm not here to make you feel like you've failed or done something wrong.

And… I don't rush. Years of practice have taught me that you don't need all the answers right now. Sometimes the best thing you can do is take a breath, pause and respond when you can see clearly.

Why this works

Businesses aren't machines. They're made of people. You can have the best systems in the world but if the people running them are burnt out, overwhelmed or working against each other, those systems won't work.

I believe businesses, like bodies have their own intelligence. When you create space to actually listen to your team, to the rhythms of your business, to your own knowing clarity comes. Not effortlessly in the beginning but it does come.

This isn't about abandoning structure. It's about building businesses that can breathe. Systems designed for your business and your people not copied from someone else’s template.

Space to be Heard is where strategic thinking and human intelligence meet.